Cancellation Policy

Date of Revision: [10/04/2024]


Cancellation of Subscription: You may cancel your Mamacita.ai subscription at any time. For cancellation, go to your settting page and press the unsubscribe button, or reach out to our dedicated customer support team for guidance.

Access Post-Cancellation: After you submit your cancellation request, your subscription will remain active until the end of your current billing cycle. During this time, you'll retain full access to all Mamacita.ai features until this period concludes.

Billing After Cancellation: Post-cancellation, you will not incur further charges. Please note, we do not offer refunds or credits for partial-month subscription periods, nor for unused time in an active account.

Reactivating Your Subscription: If you decide to come back to Mamacita.ai, reactivating your subscription is easy. Simply log into your account and opt to subscribe again, or contact our customer service for assistance. The terms, including pricing, applicable at the time of reactivation will govern your new subscription.

Policy Amendments: Black Labs Studio UG may update or terminate this cancellation policy at its discretion. Any changes will be indicated by an updated revision date. We might also notify you of significant changes through various means, such as a notice on our website or a direct notification. Please ensure to review our cancellation policy regularly.

Inquiries and Contact: For any questions or concerns regarding this policy, please don’t hesitate to contact us at hello@mamacita.ai.

Agreement to Policy: By subscribing to Mamacita.ai, you acknowledge and agree to this cancellation policy. It's advisable to periodically review this policy, as continued use of Mamacita.ai after amendments signifies acceptance of any revised terms and conditions, including this cancellation policy.