Content Removal Policy

Date of Revision: [01/01/2024]

At Black Labs Studio UG, we are dedicated to maintaining a respectful and safe environment on Mamacita.ai (“APP”). Our Content Removal Policy is designed to address concerns regarding content that may unintentionally resemble real individuals. All content on the APP is generated through artificial intelligence technology, creating AI-generated characters. We emphasize that any likeness to actual persons is unintentional and coincidental.

Unintentional Resemblance to Actual Persons: We recognize that AI-generated content on the APP might occasionally resemble real individuals. We are committed to addressing these instances promptly and sensitively.

Content Removal Process: Users who believe that content on the APP resembles themselves or someone they know can request its removal by contacting our support team at hello@mamacita.ai or through the “Contact” section in the APP. We will review each request carefully and respond in a reasonable timeframe.

User Verification: To validate content removal requests, we may ask users to provide proof of identity or their connection to the person depicted in the content. This step ensures that requests are handled responsibly and the rights of all involved parties are protected.

Content Removal: Once a request is verified and deemed valid, we will remove the identified content from the APP efficiently, ensuring adherence to legal and regulatory standards.

Privacy Assurance: Respecting user privacy is paramount in our content removal process. All requests are handled with strict confidentiality. We do not share personal information or request details with third parties, except as required by law or with explicit consent.

Contact and Support: For questions or additional information about our Content Removal Policy, please reach out to us at hello@mamacita.ai or use the “Contact” section in the APP. We are committed to timely and effective resolution of concerns, ensuring a positive experience for all users of Mamacita.ai.